Frequently Asked Questions

Aged care frequently asked questions

How much does aged care cost?

Aged care costs depend on the type of care, the facility, and your financial situation. Costs include a basic daily fee, accommodation costs (RAD or DAP), and possibly a means-tested care fee. Our free assessment gives you a personalised estimate.

What is a RAD vs a DAP?

A Refundable Accommodation Deposit (RAD) is a lump sum that’s refunded when you leave. A Daily Accommodation Payment (DAP) is the daily equivalent. You can pay as RAD, DAP, or a combination.

What is a means test?

Services Australia assesses your income and assets to determine your contribution toward care costs. There are annual and lifetime caps on means-tested fees.

How do I access aged care?

Contact My Aged Care for an ACAT assessment to determine eligibility and care needs. My Aged Care Navigator helps you understand the process and costs before you start.

Is the assessment really free?

Yes — completely free, no obligation. We provide families with a personalised summary to help them understand their options and make informed decisions.

Start your free assessment.