My Aged Care Navigator
MyAgedCareNavigator.com.au
Last updated: April 2026
About this service
My Aged Care Navigator is an independent information and navigation service designed to help Australian families understand their aged care options. We provide general guidance on aged care costs, payment structures, and care types.
Important disclaimers
Not financial advice
The information and assessments provided by My Aged Care Navigator are general in nature and do not constitute personal financial advice. Our cost estimates are based on the information you provide and publicly available government fee schedules. They are indicative only and may differ from the actual fees determined by Services Australia or individual aged care providers.
Before making financial decisions about aged care — including whether to pay a Refundable Accommodation Deposit (RAD), Daily Accommodation Payment (DAP), or any combination — you should seek advice from a qualified financial adviser who specialises in aged care.
Not a government service
My Aged Care Navigator is not affiliated with, endorsed by, or connected to the Australian Government, My Aged Care, the Department of Health and Aged Care, Services Australia, or the Aged Care Quality and Safety Commission. References to government programs, fees, and policies are based on publicly available information and are provided for educational purposes only.
Not a health or medical service
My Aged Care Navigator does not provide medical advice, clinical assessments, or care recommendations based on medical diagnosis. Our assessment of care needs is based solely on the information you provide and is intended to help you understand your options, not to replace professional medical or clinical assessment.
Accuracy of information
We make every reasonable effort to ensure the information we provide is accurate and up to date. However, aged care fees, rules, and policies change frequently due to government indexation and legislative reform. We do not guarantee the accuracy, completeness, or currency of any information provided.
Fee estimates are calculated based on government-published fee schedules and the financial information you provide. Actual fees will be determined by Services Australia through a formal means assessment and by individual aged care providers.
Your responsibilities
When using our service, you agree to:
– Provide information that is accurate and complete to the best of your knowledge
– Understand that our assessments are estimates only and not a substitute for professional advice
– Seek independent financial, legal, or medical advice before making aged care decisions
– Not rely solely on our assessment when making decisions about aged care arrangements
Use of your information
Your use of this service is also governed by our Privacy Policy, available at myagedcarenavigator.com.au/privacy-policy.
Referrals to third parties
Where we refer you to aged care providers, financial advisers, or other services, we do so based on the information you have provided. We do not guarantee the quality, suitability, or availability of any third-party service. You should conduct your own due diligence before engaging with any provider.
We may receive a referral fee from aged care providers or other services when a successful connection is made. This fee structure is standard in the aged care industry and does not affect the cost of care to you. Aged care providers cannot increase their fees to cover referral costs under Australian law.
Limitation of liability
To the maximum extent permitted by law, My Aged Care Navigator is not liable for any loss, damage, or cost arising from:
– Reliance on information or estimates provided by our service
– Decisions made based on our assessments
– Differences between our estimates and actual fees determined by Services Australia or aged care providers
– The quality or suitability of any third-party service we refer you to
– Any errors, omissions, or inaccuracies in the information we provide
Nothing in these terms excludes or limits liability that cannot be excluded under Australian Consumer Law.
Intellectual property
All content on this website, including text, assessments, tools, and design, is owned by My Aged Care Navigator and is protected by copyright. You may not reproduce, distribute, or use our content for commercial purposes without our written permission.
You are welcome to share your personalised assessment with family members, aged care providers, financial advisers, and other professionals involved in your aged care planning.
Changes to these terms
We may update these terms from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our service after changes are posted constitutes acceptance of the updated terms.
Governing law
These terms are governed by the laws of Western Australia. Any disputes will be subject to the jurisdiction of the courts of Western Australia.
Contact us
If you have any questions about these terms, please contact us at:
Email: [email protected]